Abdul Wahab
§ 05 — Biography CURRICULUM VITAE • RESUMES

A researcher who has lived inside the systems he studies.

Before I studied information policy, I administered it — first as a university lecturer, then inside Canadian corporate operations, and currently as an Appeals Officer with the Canada Revenue Agency. That operational vantage point shapes how I investigate artificial intelligence governance, automated discretion, and institutional data ethics at the University of Wisconsin–Milwaukee.

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Roby A. Wahab

Roby A. Wahab • UWM SOIS

01 — Narrative

From literary discourse to statutory adjudication

I began my intellectual journey in literary studies, completing a Bachelor of Arts (Honours) and Master of Arts in English Language and Literature at Jahangirnagar University in Bangladesh. My early scholarship probed post-colonial power structures, structuralism, and narratives of institutional confinement — themes central to the work of Bessie Head and South African liberation literature.

Following two years lecturing humanities and critical discourse at the Bangladesh Army International University of Science and Technology (BAIUST), I moved to Canada. Five years of leadership in corporate management gave me firsthand insight into organizational information friction, cross-functional compliance, and operational decision-making.

A competitive Faculty Research Award brought me to Lakehead University for a second Master's degree in English Literature and Cultural Studies, where my focus crystallized around climate change discourse and border security securitization. This bridge between text, technology, and policy led me to join the Government of Canada in 2023.

Today, as a permanent Appeals Officer with the Canada Revenue Agency, I adjudicate taxpayer objections and requests for relief under the Income Tax Act, evaluate formal records disclosures under the Access to Information Act and Privacy Act (ATIP), and synthesize administrative law jurisprudence. My concurrent doctoral studies at the UWM School of Information Studies, supervised by Dr. Nadine I. Kozak, analyze how automated and algorithmic decision tools intersect with this front-line administrative discretion.

02 — Trajectory

Verified academic lineage & public service timeline

PhD in Information Studies

Current

School of Information Studies, University of Wisconsin–Milwaukee (UWM), USA

Doctoral Advisor: Dr. Nadine I. Kozak • Supported by continuous Federal PhD Grants (Dec 2025)

Appeals Officer (Permanent)

Current

Appeals Branch, Canada Revenue Agency, Government of Canada

Adjudicate statutory notices of objection and relief under the Income Tax Act, excise statutes, and ATIP requests.

Public Services Officer

Government of Canada

Master's Certificate in Public Policy Analysis

Current

Johnson Shoyama Graduate School of Public Policy (University of Regina & University of Saskatchewan)

Research focus: Output-Based Pricing System (OBPS) and Canadian carbon pricing federalism

Appeals Officer (Full-Time Contract)

Canada Revenue Agency

Non-Filer Officer & Compliance Officer

Canada Revenue Agency

Corporate Management Experience

Operations management, workflow governance, and compliance leadership across private sector firms in Canada.

MA in English Literature & Cultural Studies

Lakehead University, Thunder Bay, ON, Canada • Recipient of Faculty Research Award & M.S. & A.B. Chen Bursary

Lecturer in Humanities & Social Sciences

Bangladesh Army International University of Science and Technology (BAIUST)

MA (2010–2011) & BA Hons (2006–2010) in English Literature

Jahangirnagar University, Savar, Dhaka, Bangladesh

Primary Archival Dossiers

Complete curriculum vitae and public service career summaries available in PDF.

03 — Credentials

Certifications, research ethics & awards

Credential ID: 25322642

ADaPT Certificate

Advanced Digital and Professional Training • Diversity Institute, Ted Rogers School of Management (2020)

Government of Canada

TCPS 2: CORE Certification

Ethical Conduct for Research Involving Humans • Panel on Research Ethics (2016)

Indiana University

Advanced Certificate for Research

Humanities Research Methodology • School of Education, Indianapolis (2016)

Government of Canada

Provincial & Federal PhD Grants

Awarded December 2025 for 5 continuous years of doctoral studies at UWM

University of Manitoba

Human Resources Management

CPHR Accredited Program • Extended Education (2023)

04 — Pillars

Three dimensions of scholarship and service

My research agenda bridges technical information systems, administrative law, and democratic accountability across three primary domains: Automated Administrative Discretion, Institutional Data Governance, and Post-Colonial Information Architecture.

§ Research

Information Governance

Doctoral inquiry into algorithmic discretion, automated impact assessments, and information security regimes in federal administrative systems.

§ Practice

Federal Public Service

Direct, day-to-day statutory adjudication of income tax disputes and ATIP records disclosure under real institutional deadlines and procedural standards.

§ Teaching

Humanities & Ethics

Two years university lecturing in critical discourse, post-colonial literature, and social justice, cultivating pedagogical frameworks for ethical inquiry.